FAQs, Answered

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Frequently Asked Questions About Our Web Banners And Social Media Visuals Design Services

How long does it take to create my banner or visual design?

You will get the first draft of design in 48 hours, our typical turnaround time is 48 hours It can take up to 72 hours on weekends, holidays or due to heavy work load. The turnaround time-line is effective after all of your requirements have been clarified. But if you require banner within 24 hours. We accept 24 hour rush orders! Simply contact us for a custom quote.

What information do you require for banner and visual design?

We require your website address, logo file and text message you prefer to add on banner and visual design, If you have any image to use on banner you can attach them with banner order as well. However, if you don't have specific requirements, then you could just give me your website address and we will try to put something together based on what we see there.

Can I ask revisions for my banner or visual design?

Yes, we offer free revisions on color, text messages, animation etc. on same banner or visual design to maximize our customers satisfaction. Free revisions does not include change of size or change of complete text messages. It will be counted as completely new banner visual design and charged accordingly.

How can I send you images?

If you want to Upload the files that should be included in your design e.g. logos, product images, screenshots or stock photos. You can use upload image function in order form. If you have more then one images, we prefer you to add all images in one .ZIP file.

OR You can upload files on your e.g. google drive, dropbox, wetransfer or vai any file sharing site and share link with us.

What are PSD/Source files?

Basically, a .PSD is a file type which can be opened using Adobe Photoshop.Source files are the original design files. By purchasing them you can ensure that you will able to edit your designs and make use of them again for future campaigns.

What are animated banner and static banner?

Animated banner includes moving elements such as text, images, etc, While Static banner contains no animation or moving elements.

How can we make payment?

Currently we are accepting PAYPAL payment only.

What if I want to change the size of the banner, will that be considered a revision?

Any changes that you want to make other than the design will not be considered a revision. The size of the banner itself is a major change, and it will be considered a separate order if you would like to change the banner size.

Do you design banners or visual using custom sizes?

Yes, we accept custom sizes! Simply contact us for a custom quote.

Can you design using languages other than English?

Absolutely. We’ll just need a translation of your banner text in English so that we can fully execute your concept.

Whats Your Working Schedule?

We provide top notch support to our valuable clients and are available on UTC+05:30, GMT+5:30, IST 9AM to 12PM
Skype : designsguru, Email : contact@bannersgurustudio.com

Do you design HTML5 banners?

Yes we do! but currently we are doing Animated GIF Banner Design and Static JPG Banner Design. Will be starting soon HTML5 Banner Design.

Can you design anything other than what you have listed on your website?

Yes, We Are A Design Tech Studio. We Are Specialized In UI/UX & Web Design, Graphic & Print Design, Brand & Identity Design, Front End Development. Please look here our portfolio link www.designsgurustudio.com.

What if I am not satisfied with the end result?

Most of our clients are extremely satisfied with our initial output. If there are any design revisions to be made, we are more than happy to make the necessary adjustments without charging you an extra fee. If we made an error or you are not satisfied with the end result, we will redesign it, If a you are not satisfied with the work after 5th revisions, we will apply the money-back guarantee, but only if you notify us within 48 hours upon delivery.

Privacy?

Privacy is guaranteed. All information shared with us remains confidential. We respect your business.

My Question Was Not Answered Here

Please contact us and we would be happy to answer any other questions that you have.

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